As I travel the country teaching Pack Out protocols and the fundamentals of ultrasonic sciences, I am always pleased to meet the men and woman who have taken the initiative to expand their business. There is a principle on decision making that I often reference. It is borrowed from The Toyota Way – a gospel of sorts on management and large scale manufacturing efficiency.

Make decisions slowly based on consensus, thoroughly considering all options; implement rapidly.

The key to this message is the part where we implement rapidly. So many good ideas get stuck in the paralysis by analysis. Fortunately many of the people I train have advanced past the challenge of taking action. They have bought equipment, expanded their storage space and hired training. I am inspired every time I travel to meet a new business owner and every time I make that point I pause and congratulate the ownership on their ability to make decisions and implement rapidly.


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