Entries by davegavilanes

Contents 2020 – Contents in the next decade

Ten things I want for the contents industry in the next decade: My history in restoration started in 2011 working for a specialty sub-contractor that only handled contents. From there I worked as an education officer and magazine editor at Fireline. Today, I help elevate companies to higher standards of asset recovery. To say that […]


Take the Lead (Part 2)

In part two I discuss five factors to look for when bringing on a contents manager. The role of a contents manager is one of the most demanding positions in our industry. We are asked to be responsible for the inventory of multiple jobs; coordinate pack outs and move backs, organize thousands of cubic feet […]

Best of Contractor Connection

The 2019 Contractor Connections Conference had many outstanding exhibitors. A few of them are shining stars in the world of contents restoration. Two of these are companies you want to keep in your back pocket because they may be the ones to come to the rescue when the scope of a loss is outside of your expertise… […]


The Brain Drain – What happens when your contents division loses a trusted employee?

What happens when your contents division loses a trusted employee?Today’s workforce is mobile and has more choices than ever when it comes to deciding how to earn a paycheck. Freelance opportunities like Uber, Lyft and delivery services like Postsmastes have given more people the opportunity to work their own hours without supervision. More traditional brick […]

Contents Training Down Under!

    I am very exciting to say that I was recently sought out by a top Australian restoration company for an immerse pack out and systems training. Immersing myself with an Australian crew and management for two weeks was an adventure at every turn. Live pack outs, cleaning and interacting with an Australian crew is a […]

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Contents Training Excellence

Real Content Restoration Training Dear Mr. Gavilanes, Thank you so much for the great contents training you gave to our facility. Your training was in great detail and was laid out in such a way that it was easy to follow. It was enjoyed by all who attended. Some of the areas that helped us […]

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Remap the Pattern

  Training is a must. It is the path of least resistance for companies looking to add contents to their line of services. The alternative is time spent on trial and error inside pack outs and at the cleaning line. To be sure there is nothing wrong with that approach. You will eventually figure things […]

Software and How to Create a Daily Crew Time-sheet

I am a big supporter of inventory software and I encourage everyone to use software regardless of brand. However, a lot of companies have not made that jump and are still collecting inventory on pen and paper. It’s hard to break away from processes that are not perfect but have gotten the job done. My […]


Accolades From The Road

The Real Contents Restoration Training course was a great investment for the company. I’ve personally had nearly 7 years of contents restoration experience and still found the training to be extremely helpful. It was simple enough for my newest employees to easily follow along with and soak in the information, while at the same time […]